Question 1

Which program duration should I choose?

Accepted Answer

It depends on your goals and how much support you want. A 1-month plan suits a focused start or a specific short-term goal. A 3-month plan gives more time to build habits and review progress. A 6-month plan offers longer, steady support through changing needs. Your dietitian can talk through the options with you, and the choice is always yours.

Question 2

What conditions and life stages do your programs cover?

Accepted Answer

Our programs cover PCOS, pregnancy, postpartum recovery, thyroid wellness, weight loss and weight gain, hormonal and menstrual wellness, fertility nutrition, menopause, child nutrition and mother and child wellness. Each program focuses on nutrition and lifestyle guidance suited to that stage, alongside any care you receive from your doctor.

Question 3

Can I get a customized diet plan?

Accepted Answer

Yes. Programs include diet plans tailored to your food preferences, routine, cultural cuisine, budget and health information you choose to share. Your dietitian adjusts the plan during follow-ups based on how you are doing. Plans are practical and built around everyday Indian meals rather than strict or extreme diets.

Question 4

What is included in a program?

Accepted Answer

Programs typically include an initial assessment, a personalised diet plan, scheduled follow-ups with your dietitian and plan updates as your needs change. Exact inclusions and pricing depend on the program and duration you choose, and are shown clearly before you enrol so you know what to expect.

Question 5

Is a program different from a single consultation?

Accepted Answer

Yes. A ₹299 consultation is a one-time, 30-minute online call to discuss your goals and get initial guidance. A program is a structured plan over 1, 3 or 6 months with ongoing support and follow-ups. Many people start with a consultation and decide on a program afterwards.

Question 6

How does the ₹299 consultation work?

Accepted Answer

A NariCareLife consultation is a 30-minute one-on-one online conversation with a nutrition professional. Users can discuss nutrition goals, lifestyle, eating habits and wellness concerns. You choose your concern, dietitian and time slot, pay ₹299 online and receive a confirmation. Your dietitian then calls you at the booked time.

Question 7

Does the consultation replace a doctor?

Accepted Answer

No. NariCareLife consultations provide nutrition and wellness guidance and are not a replacement for medical diagnosis or treatment. Our dietitians do not prescribe medicines. Please continue seeing your doctor and taking any prescribed medication unless your treating doctor advises otherwise. For emergencies, contact local emergency services by dialling 112.

Question 8

How much does a NariCareLife consultation cost?

Accepted Answer

A NariCareLife consultation costs ₹299 for a 30-minute online call with a nutrition professional. The price is shown upfront when you book, and you pay online to confirm your slot. Program pricing is separate and depends on the program and duration you choose.

Question 9

How long is a consultation?

Accepted Answer

Each consultation lasts 30 minutes. That is enough time to discuss your goals, eating habits, routine and wellness concerns, and to leave with practical next steps. Please join on time, as calls usually end at the scheduled time so the dietitian can stay on schedule for other clients.

Question 10

How does online dietitian consultation work?

Accepted Answer

You book online by choosing your concern, a dietitian, a date and a 30-minute slot, then entering your details and paying ₹299. At the booked time, your dietitian calls you. You can take the call from home, and it helps to keep any recent reports and a note of your usual meals handy.

Question 11

What happens after I book?

Accepted Answer

After payment, you see a confirmation screen and receive your booking details by email or message. Before the call, you may be asked a few questions about your goals and routine. Your dietitian calls you at the booked time. After the consultation, you can choose to join a program if you want ongoing support.

Question 12

Which payment methods are accepted?

Accepted Answer

Once online payments are live, you will be able to pay using UPI, debit and credit cards, and net banking through a secure payment gateway. All prices are in Indian Rupees. Your booking or enrolment is confirmed only after the payment is successfully completed.

Question 13

Is online payment secure?

Accepted Answer

Yes. Payments are handled by a secure third-party payment gateway. NariCareLife does not store your full card number, CVV, UPI PIN or net banking password. We only receive basic transaction details, such as the payment status and transaction ID, to confirm your booking.

Question 14

What if my payment fails but money is deducted?

Accepted Answer

Occasionally a payment may be deducted but not confirmed. In most cases, the bank automatically reverses such amounts within a few business days. If this happens, email hello@naricarelife.com with your transaction ID and we will help check the status and confirm or refund your booking.

Question 15

How long do refunds take?

Accepted Answer

Approved refunds are processed to your original payment method within 5–7 business days. Your bank may take a little longer to show the amount in your account. Eligibility depends on when you cancel, as explained in our Refund & Cancellation Policy.

Question 16

Can I reschedule my consultation?

Accepted Answer

Yes. You can reschedule once, free of charge, up to 4 hours before your booked slot, subject to dietitian availability. If your dietitian needs to cancel, you can choose a free reschedule or a full refund. See our Refund & Cancellation Policy for complete details on cancellations and refunds.

Question 17

Can I choose my dietitian?

Accepted Answer

Yes. When booking a consultation, you can view available dietitians for your concern and pick one based on their focus areas, languages and available slots. If you join a program, we try to keep you with the same dietitian for continuity wherever possible.

Question 18

What languages are consultations available in?

Accepted Answer

Consultations are available in English and Hindi, and in regional languages including Gujarati, Marathi, Tamil and Urdu, depending on the dietitian. Each dietitian’s profile lists the languages they speak, so you can choose someone you are comfortable talking to in the language you prefer.

Question 19

Who are NariCareLife dietitians?

Accepted Answer

NariCareLife dietitians are nutrition professionals who focus on women’s and family wellness, such as PCOS, pregnancy, thyroid, weight management and child nutrition. You can read each dietitian’s profile, including their qualifications, focus areas and languages, before you book, so you can choose someone who suits your needs.

Question 20

Can I switch dietitians later?

Accepted Answer

Yes. If you would like to work with a different dietitian, email hello@naricarelife.com and we will help you find another suitable match, subject to availability. For single consultations, you can simply choose a different dietitian when you book next time.

Question 21

Is my health information kept private?

Accepted Answer

Yes. Health information you choose to share is treated as sensitive and used only to provide your requested services, with your consent. It is shared only with your dietitian and trusted service providers who help us operate. We do not sell your data. Read our Privacy Policy for full details.

Question 22

Can I consult for PCOS?

Accepted Answer

Yes. You can book a ₹299, 30-minute consultation or join a PCOS wellness program. A dietitian can help with balanced meals, eating patterns, activity and lifestyle habits that may support your PCOS management. This works alongside, not instead of, care from your gynaecologist or doctor.

Question 23

Can diet cure PCOS?

Accepted Answer

No diet can promise to cure PCOS. However, balanced nutrition, regular activity, sleep and stress management are commonly recommended as part of managing it. Our guidance aims to help you build sustainable habits. Please continue any treatment your doctor has prescribed and discuss changes with them.

Question 24

Do I need to give up rice or roti for PCOS?

Accepted Answer

Not necessarily. Most people do not need to cut out entire food groups. A dietitian can help you adjust portions, pair carbohydrates with protein and fibre, and choose options that suit your taste and routine. The aim is a plan you can realistically follow over time.

Question 25

Should I share my PCOS reports and medicines?

Accepted Answer

Yes, if you are comfortable. Sharing recent reports and the medicines or supplements you take helps your dietitian give better-suited guidance. Your information is kept private and used only to provide your services. Do not change any medication based on diet advice without speaking to your doctor.

Question 26

Can pregnant women use NariCareLife?

Accepted Answer

Yes. Pregnant women can book a consultation or join a pregnancy nutrition program for guidance on balanced meals, trimester needs, common discomforts and healthy habits. This supports, and does not replace, care from your obstetrician. For warning signs such as bleeding, severe pain or reduced movement, contact your doctor immediately.

Question 27

Can you help if I have gestational diabetes?

Accepted Answer

A dietitian can offer meal planning support that fits your doctor’s advice, such as balanced meals and portion guidance. Gestational diabetes needs medical monitoring, so please follow your doctor’s treatment plan and continue any prescribed medication. Share your latest reports and your doctor’s instructions with your dietitian.

Question 28

Do you offer postpartum and breastfeeding nutrition support?

Accepted Answer

Yes. Our postpartum wellness program focuses on recovery nutrition, energy, breastfeeding-friendly meals and realistic routines for new mothers. Guidance respects traditional food practices where suitable. Please consult your doctor about any health concerns after delivery, including bleeding, fever, pain or low mood.

Question 29

Can I take supplements during pregnancy based on your advice?

Accepted Answer

Supplements during pregnancy should be taken as advised by your doctor. Our dietitians can explain food sources of important nutrients and help you plan meals, but they will not replace or change supplements your doctor has prescribed. Always check with your doctor before starting anything new.

Question 30

Do you help with both weight loss and weight gain?

Accepted Answer

Yes. We offer programs for healthy weight loss and weight gain. Your dietitian considers your routine, food preferences and health information to suggest balanced, practical changes. The focus is on sustainable habits rather than crash diets or extreme restrictions, and on changes you can keep up.

Question 31

How much weight will I lose?

Accepted Answer

We cannot promise a specific amount. Weight change depends on many factors, including your starting point, health conditions, sleep, stress, activity and consistency. Your dietitian will help you set realistic goals and track progress in ways beyond the scale, such as energy, eating habits and routine.

Question 32

Will I have to follow a strict diet?

Accepted Answer

No. Our plans are built around regular home-cooked Indian meals and your preferences, not extreme restrictions. You may be guided on portions, meal timing and food choices, with flexibility for festivals, travel and family meals. The goal is a way of eating you can continue long term.

Question 33

Can thyroid issues affect my weight plan?

Accepted Answer

Thyroid conditions can influence energy and weight, so it helps to share your diagnosis and reports with your dietitian. They can tailor nutrition guidance accordingly. Please keep taking your thyroid medication as prescribed and follow your doctor’s advice on testing and dosage.

Question 34

Can I consult about my child’s nutrition?

Accepted Answer

Yes. Parents or guardians can book a consultation or join a child nutrition program for guidance on balanced meals, picky eating, lunchbox ideas and healthy habits. The parent or guardian manages the booking and shares the child’s information. Please continue regular check-ups with your child’s paediatrician.

Question 35

What age groups do child nutrition programs cover?

Accepted Answer

Our child nutrition guidance is designed for toddlers, school-age children and pre-teens, with advice suited to each stage. For infants and any medical concerns, such as growth problems, allergies or illness, please consult your paediatrician first. Your dietitian can work alongside their advice.

Question 36

Can you help with a picky eater?

Accepted Answer

Yes. Picky eating is common. A dietitian can suggest practical ways to introduce new foods, make familiar meals more nutritious and reduce mealtime stress. If your child has ongoing poor appetite, weight loss or other symptoms, please speak to your paediatrician.

Question 37

Is my child’s information kept private?

Accepted Answer

Yes. Information shared about your child is provided by you as the parent or guardian and is used only to provide the services you have requested. It is not sold or used for unrelated advertising. You can ask us to correct or delete it at any time.

Frequently Asked Questions

Programs

Consultations

Payments

Dietitians

PCOS

Pregnancy

Weight Management

Child Nutrition

Take the next step in your wellness journey.